Microsoft Dynamics 365 Business Central (BC) is a comprehensive business management solution designed to help small and medium-sized companies connect their financial, sales, service, and operations teams in a single, user-friendly application.
Microsoft Dynamics 365 Business Central is the latest version of Dynamics NAV. Business Central retains the rich features of Dynamics NAV and offers complete flexibility for deployment in the cloud or on-premises, serving as a comprehensive business management solution designed for small and medium-sized enterprises.
Core Features of Dynamics 365 Business Central
Finance
- Effectively manage cash flow, bank reconciliation, fixed assets, budgets, and project costs. Shorten cycle times through the Delayed Payment Forecast extension.
- Save time by replicating and synchronizing configuration records (e.g., chart of accounts) and master data (customers, vendors, and items) from one company to another within the same environment.
- Business Central supports multiple currencies, exchange rates, consolidation, intercompany transactions, and local tax regulations in over 130 countries/regions.
- Streamline month-end and year-end closing times by connecting data such as general ledger, accounts receivable, accounts payable, and fixed assets. Simplify approval workflows using Power Automate.
- Access real-time cash flow, identify financial patterns, analyze trends, and improve business planning with built-in reports, Excel, or Microsoft Power BI, along with unlimited data dimensions.
- Gain accurate insights for financial decision-making by connecting reports, charts, and Power BI data from teams such as accounting, sales, procurement, and inventory.
Sales Management
- Continuously track customer interactions throughout the sales cycle and receive guidance for optimal upselling, cross-selling, and renewal opportunities.
- Establish flexible pricing and discount structures for individual customers and customer groups.
- Track customer contracts and quickly access detailed information on prices, discounts, delivery dates, product availability, and fulfillment status.
- Increase cash flow by maintaining appropriate inventory levels and maximizing the capitalization lifespan and governance of assets.
- Enhance customer experience by connecting Business Central data with Dynamics 365 Sales.
- Improve e-commerce shopping experiences through synchronization of products, inventory, customer information, orders, and returns/refunds using Shopify and Business Central —— an ERP solution tailored for Go China companies
Customer Service Management
- Automatically register shipped items as service items and consolidate necessary details in one place for quick responses from sales and service teams.
- Provide complete exchanges or simple repairs in a service order, including parts and labor costs. Enhance loyalty by offering backup equipment for customers awaiting service.
- Efficiently assign personnel to work orders and gain an overview of service jobs and workloads. Track service contracts to deliver reliable service to your customers.
Supply Chain Management
- Build better relationships with suppliers and convert optimal quotes into orders. Ensure compliance with internal and external principles through process governance and approval.
- Use one or multiple cost methods for inventory items and easily move items between different locations with cycle counting to control existing quantities.
- Automate purchase orders through built-in intelligence, sales forecasting, and expected stockouts based on actual values, demand, and availability.
- Improve inventory tracking throughout the product lifecycle, from demand planning to customer service, by tracking changes in color, unit of measure, expiration dates, and other attributes.
Warehouse Management
- Configure storage locations and areas in Business Central to reflect the warehouse setup, including its shelves.
- Optimize space and picking processes by determining the best placement of items based on templates, types, sizes, and storage capacity.
- Speed up shipping and reduce friction by enabling cross-docking operations. Provide instant information about the area, location, and quantity for each item.
- Efficiently fulfill customer orders by using real-time data about each item’s area, location, and quantity.
Manufacture Management
- Implement manufacturing processes according to plan, even in agile and complex environments.
- Define bills of materials that include raw materials, subcomponents, or resource lists for finished products or kits.
- During order assembly processes, extract specific requirements from the bill of materials and directly pull details from quotes and sales orders.
- Record consumption and output on multiple bills of materials and routes. Adjust consumption and output for waste or variances.
Dynamics 365 Business Central Pricing
Business Central offers three different versions: Dynamics 365 Business Central Essentials, Dynamics 365 Business Central Premium, and Dynamics 365 Business Central Team Members.
For the latest Business Central license prices and implementation service quotes, feel free to contact Microsoft Dynamics 365 partner Tectura China.
